FAQ
Shipping
Delivery information
- Shipping Method : Parcel Service
- Domestic Shipping (Thailand): Thailand Post - www.thailandpost.co.th
- International Shipping: Hong Kong, Singapore, Malaysia: Teleport by AirAsia (1–2 business days)
- Other countries:
- Thailand Post ePacket (7–10 business days)
- DHL Express (5–7 business days) - Estimated Delivery Time: 3–14 days depending on location
Customs and Duties
- Taxes and duties are set by the destination country and must be paid by the customer.
- If you refuse to accept your parcel, it will be returned to Thailand. Return costs (shipping, customs, etc.) will be deducted from your refund.
Returns & Exchanges
Refunds Policy
- Refunds are only possible if your order has not yet been delivered.
- Once delivered, refunds are not available.
Exchange Policy
- Within Thailand: You can exchange your item for a different size within 7 days of receiving it.
- International Orders: Exchanges are not available outside Thailand.
Contact Us
- Email us at something.apparels@gmail.com